Post 1: Communication during team meeting

According to Miller (1978), interpersonal communication arises when two or more individuals are in close proxmity, able to provide immediate feedbacks and utilize multiple personal senses. I feel that it is an apt description but will like to extend on its definition. I feel interpersonal communication, in addition, encompasses active listening and usage of written words and non-verbal elements to initiate, define and harmonize a relationship. It is more than a one time off courtesy behavior toward a salesman which we will never expect to see again. 


This definition suits the context of CS2101/CS2103T module where we are supposed to form a healthy working relationship with team members so as to develop a software project. Furthermore, if mastered well, it can help us in climbing the corporate ladder in the near future.

We had our first project meeting last Friday. The team exhibited good interpersonal communication skills which helped to create an effective team meeting. This aid in building enthusiasm and generating commitment for the project. As a result, i believe the group effort will accomplish more than what individuals can create alone (Salazar, 1996). The following shall details some of the interpersonal communications and team behaviors that transpired during the meeting.

Firstly, the team leader (darren-gavin) had done a fantastic job in faciliating the meeting. He led us through the various agendas, which were set beforehand, and assisted in keeping group members focused and productive. He did that by ensuring that every group members, regardless of quiet or dominant personality, had individual “stage time” to express their opinions and views about the project.

Secondly, we had done some research related to the project prior to the meeting. This preparation ensured that the meeting would go smoothly without having the need to start on a blank state. However we can share those supporting materials 24 hours/48 hours before the meeting. This is so that everyone will have some background information of what other group members will be presenting during the meeting and thus do not have to review those information on the spot.

Lastly, we had some disagreement over certain specification of the project. This occurred due to the ambiguous terms used in the project proposal. We debated over the issue objectively and did not resort to personal criticism. In the end, we agreed on an approach through democratic means (voting). As the meeting ended, the team leader further restated the decisions and actions that were agreed on, so as to prevent possible future dispute.

Furthermore, i will like to discuss on the issue of intercultural communication. This is an issue that we have to thread carefully. This is because our group comprises of members of disparate cultures (two Singaporean, one Chinese and one Pakistani). This may give rise to conflicts due to different perceptions across different cultures. I suggest we can hold team bonding activities so as to know each other better.

In conclusion, i will like to emphasize on the importance of effective communication and team dynamic in our project team. Every member of the team is dependent on all other team members. This is because in our project, resources (manpower) are limited and datelines are tight. If one member of the team break down and is unable to deliver, the group will not be able to achieve its stated goal.

References:

MILLER, G. R. (1978), The Current Status of Theory and  Research in Interpersonal Communication.

SALAZAR, A. J. (1996), Ambiguity and Communication Effects on Small Group. Decision-Making Performance.